What Does a CAR Have to Do With Your Executive Resume?
The most powerful resumes tell compelling leadership stories backed by metrics.
Does yours?
If your executive resume only hints at your value proposition, it might need a CAR… specifically, the details unearthed by using C-A-R stories to write about your achievements.
C-A-R (Challenge-Action-Result) stories help you describe your impact by:
- Explaining the situation or problem you faced (Challenge).
- Showing what you did to resolve it (Action).
- Describing the outcome (Result) that you achieved.
This time-tested model (also called STAR for Situation, Task, Action, and Result), can help you brainstorm and write persuasive accomplishments that compel employers to take notice.
Here’s how to use the C-A-R model to your benefit:
Challenge (C): Describe the Situation in Context.
Perhaps you’ve been asked to reorganize a department or system, or you’ve found that there are problems with your employer’s methods of operation. Maybe you’ve transitioned a team to a new level of performance.
Looking carefully at the problems you’ve solved will lay a clear foundation for your success stories.
Use these ideas for inspiration:
- Recruited to lead the first turnaround in company history.
- Asked to restructure an organization.
- Chosen to lead the company sale or an acquisition.
- Tapped to drive new levels of revenue in a slow market.
- Hired to boost demand for new lines of business.
Action (A): Explain the Steps You Took to Resolve The Issue.
Actions can take many forms (designing new procedures, training teams to correct a skills deficit, spearheading an enterprise-level project, etc.).
You may have also taken on issues outside of your usual responsibilities (such as handling a merger when the company is acquired or taking on a new level of leadership when the boss is absent).
Here are examples of actions:
- Assembled a strategy team to tackle growth issues.
- Brought in a global consulting firm to analyze next steps.
- Built a Center of Excellence to handle user support.
- Outsourced a critical part of the production process.
- Designed a go-to-market strategy.
Note: Save room to show the impact of the situation (the Results), as this will be the most important part of your stories.
Result (R): Provide Data-Driven Evidence of the Outcome.
Get as specific as possible about the impact of your actions: metrics play a CRUCIAL role in a compelling resume and LinkedIn profile.
Where possible, add dollar figures, percentages, year-over-year growth percentages, and other quantifiable information to your CAR stories.
This part of your resume will attract more attention than anything else.
Consider these examples of data-driven results:
- Led the first turnaround in 10+ years.
- Produced a 23% increase in CAGR in a downturn market.
- Stemmed the loss of talent with a 14% improvement in employee engagement.
- Grew sales pipeline 350%.
- Positioned XYZ Company as the #2 industry leader.
Finally, structure your C-A-R statements for maximum impact.
Rework each C-A-R story so that the Results appear FIRST, followed by the Action or Challenge, as shown here:
- Grew revenue 21%, adding $1.7 million in 3 markets by training sales leaders in solution selling.
- Increased operational output 20% (despite use of outdated equipment) with AI-backed efficiency measures.
- Accelerated online transaction approvals 23% by resolving technology issues with new vendor contracts.
You’ll find that C-A-R method to be among simplest, most effective ways to demonstrate proof of your performance – and build a compelling resume and LinkedIn profile.
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