Terms & Conditions
Terms & Conditions
An Expert Resume & Laura Smith-Proulx
Terms & Conditions
Thank you for ordering my resume and document writing services.
I look forward to providing a customized, rewarding experience in exploring your personal brand and developing documents tailored to your career goals.
Please WATCH YOUR EMAIL for the Questionnaire and Resume Branding Strategy scheduling instructions after your order is processed.
PROJECT SCOPE & CONSULTATION:
Your resume and other document services as ordered will be prepared based on information provided during your Resume Strategy Session and with your questionnaire. Please be as thorough as possible with your information and during our session!
If additional/new information is introduced after your draft is prepared, a minimum $25 fee for consultation, writing or revisions will be applicable.
PROOFREADING:
Clients are asked to check ALL draft document(s) for accuracy and completeness.
If corrections are needed, clients are asked to forward them via e-mail.
While we proofread extensively, clients must examine their personal, career, and contact information thoroughly to help prevent errors.
TRUTHFULNESS OF INFORMATION:
Your success is important to us! We encourage all clients to be as truthful as possible during our resume process.
An Expert Resume will not confirm, attempt to verify, or be responsible for truthfulness of information provided by clients.
Clients will hold An Expert Resume harmless from claims based on any inaccuracy of information in the documents created.
REVISIONS:
Up to two sets of revisions (based on original material provided) are included in our fees.
If client wishes to make additional or discretionary revisions, then additional writing, rework and/or consultation fees may apply ($25 minimum charge).
RESUME BRANDING INTERVIEW:
We reserve time for your session according to the package level chosen. If an extended interview is required, additional time will be billed in quarter-hour increments at the rate of $125 hourly.
DIGITAL / ELECTRONIC FILES:
An Expert Resume cannot guarantee the compatibility of computer files with client systems or that documents will retain their original formatting features.
Document files will be delivered in Microsoft Word format, plus PDF. ASCII text versions will be provided upon request.
PAYMENT & REFUND POLICIES:
Payment is accepted via Visa, MasterCard, or American Express. Fees are NOT refundable once work on project has begun.
An Expert Resume’s finished product, the electronic / digital document draft, is the result of professional resume writing expertise and consultation, and represents services rendered.
PROJECT TIMELINE:
We prefer to finalize your project in an expedient manner and quickly make documents available for your use.
We are happy to tune the resume to your preference, and it is best to accomplish this while the material is still fresh.
Unless discussed otherwise, client agrees to finalize resume (or accept work as written) within 14 business days after electronic document delivery.
Your ORDER SUBMISSION submission indicates acceptance of the terms and conditions set forth.
Thank you again for your business!
I look forward to EXCEEDING YOUR EXPECTATIONS with powerfully branded documents that showcase your unique value.
Laura Smith-Proulx
“I guarantee you’ll benefit from the intensely competitive edge I create in your job hunt. I specialize in RESULTS!”
Laura Smith-Proulx, CCMC, CPRW, CIC, TCCS, CPBA, COPNS, CTTCC, NCOPE
I conduct a comprehensive analysis of your personal brand through a personal, in-depth resume Strategy Session, getting to know you and your career before writing a single word!
In addition to your new documents, I arm you with the TOP strategies in job search – including new ways of tapping the emerging (hidden) job market, maximizing LinkedIn, acing your interviews, and negotiating your salary.
I take your career seriously. Your success is my success.
Powerful Results for Your Leadership Career – Customized Resume Writing Services
“After I started using the resume, I had many calls and interviews. Today, I was offered the perfect position, with higher pay. The one thing that helped was my resume. They just had to talk with me once they got it.”
Chris Vaughan, HR Executive
Premier Executive Resume & LinkedIn Writing Services
CXO, Managing Director, President, SVP, IT, Director, & Board Candidates
Exceptional Executive Resumes, LinkedIn Profiles, and Personal Branding
Accelerate your career by working DIRECTLY with 11-time credentialed, published, and award-winning executive resume writer Laura Smith-Proulx, ranked among the best resume writing, LinkedIn writing, and job search services in North America, Europe, and APAC.
Powerful Results for Your Leadership Career
Customized Resume Writing Services From Award-Winning Executive Resume Writer